What is an ARC request, and why use Community Forms for it?
An ARC request is used when residents need approval from the HOA before making changes to their unit or property, such as renovations, remodeling, or structural modifications.
Using Community Forms, HOAs can collect all required information and documents in a structured way. This makes it easier for the HOA to review requests, track approvals, and maintain proper records within ADDA.
How Admins can create an ARC form
Admins can create the ARC request form using Community Forms Setup.
Steps:
- Log in to ADDA.
- Go to Admin.
- Navigate to Community Forms.
- Click Setup.
- Select Create Form.
While creating the form, configure the following:
- Form Name: ARC Request / Architectural Change Request
- Description: Request approval before starting renovation or structural changes.
- Who can submit: Owners (or Owners and Tenants, depending on HOA rules)
- Who can view submissions: Assigned admins or management members
Example questions Admins can add to an ARC form
Admins can add different types of questions to collect the required information.
Single Choice
Type of Request: Renovation / Structural Change / Interior Work
Multiple Choice
Areas affected: Kitchen / Bathroom / Balcony / Flooring / Electrical
Date
- Proposed Start Date
- Expected Completion Date
File Upload
Residents can upload supporting documents such as:
- Renovation plans or drawings
- Contractor insurance
- ID proof
- Work permits
Acknowledgement Checkbox
Example statement:
“I confirm that the renovation will follow HOA rules and community guidelines.”
How Admins set up ARC approval workflow
ARC requests often require approvals from committee members.
Admins can configure approvals here:
Community Forms → Setup → Approver Setup
You can assign:
Level 1 Approver: ARC committee member
Level 2 Approver: HOA board member
Level 3 Approver: Community manager (optional)
The request moves through approval step by step until the final decision is made.
How Admins review ARC requests
Admins can review requests here:
Community Forms → Responses
Tabs available:
- Unapproved: Requests waiting for review
- Approved: Approved submissions
- Rejected: Declined submissions with remarks
Admins can:
- Review responses and attachments
- Check acknowledgements
- Add comments or request clarification
- Approve or reject submissions
Permit generation after approval
If permit generation is enabled, a permit is automatically created after the final approval.
Admins can view it here:
Community Forms → Responses → Approved → View Permit
The permit is also sent to the resident’s registered email address.
Author: Sandy