Community Forms are used by HOAs to collect structured information from residents in a simple, trackable way. They replace emails, paper forms, and follow-ups.
Typical use cases include:
Move-in and move-out requests
Renovation or remodeling approvals
Vendor or contractor access
Parking requests
Amenity or facility permissions
Forms are created by Admins and submitted by residents through the ADDA App or the Resident Portal.
Where do Admins create Community Forms?
Admins can create and manage forms by following this path:
ADDA → Log in → Admin → Community Forms → Setup → Create Form
While creating a form, Admins can configure:
Form name and description
Who is allowed to submit the form
Who can view the submission
Questions residents must answer
Approval workflow (optional)
Permit generation (optional)
Once configured, the form is published and becomes available to residents.
Who can approve Community Forms and how is approval set up?
Community Forms support up to three approval levels:
Level 1 Approver
Level 2 Approver
Level 3 Approver
Admins assign approvers from:
Community Forms → Setup → Approver Setup → Select L1 / L2 / L3 approvers
Important points:
Only users who have access to Community Forms will appear in the approver list.
If an Admin’s name is not visible, they must first be given access to the Community Forms module.
Approval works in sequence:
Level 1 approval → Level 2 approval → Level 3 approval (if configured)
If approvals are not required, the form can be published without assigning approvers.
What types of questions can Admins add to a Community Form?
Admins can add different question types based on the information required.
Short Answer
Used for names, contact details, contractor information, or explanations.
Single Choice
Used when residents must select one option, such as Yes or No, Owner or Tenant, Move-in or Move-out.
Multiple Choice
Used when multiple selections are allowed, such as listing items being moved or services requested.
Date
Used for selecting move dates, renovation start dates, or booking dates.
File Upload
Residents can upload supporting documents. Each question supports up to 5 files, with a maximum size of 8MB per file. Common examples include ID proof, contractor insurance, floor plans, or agreements.
Acknowledgement Checkbox
Used when residents must confirm understanding or agreement, such as HOA rules, dues clearance, or responsibility acceptance.
Mandatory questions must be completed before submission.
Where do residents find and submit Community Forms?
Using the ADDA App:
Open ADDA → More → Community Forms → Select the form → Fill in details → Upload files → Accept acknowledgements → Submit
Using the Resident Portal (Web):
Log in → Community Forms → View available forms → Submit online
Residents can:
Track submission status (Pending, Approved, or Rejected)
Read comments from Admins
Respond if additional information is requested
Where do Admins review and manage submissions?
Admins can review submissions here:
Community Forms → Responses
Available tabs:
Unapproved: Pending review and action
Approved: Completed and approved submissions
Rejected: Declined submissions with remarks
Admins can:
Review responses and attachments
Check acknowledgements
Add comments or request clarifications
Approve or reject submissions
How are permits generated and viewed?
If permit generation is enabled, a permit is automatically created after the final approval.
To view a permit:
Community Forms → Responses → Approved → Search for the form → Click View
The permit is also sent to the resident’s registered email address.
How can an Admin resend a permit?
If a resident needs the permit again:
Community Forms → Responses → Approved → Search for the form → Click Resend Permit
The permit will be resent to the resident’s email.