How do I create a Helpdesk request on the ADDA App?

How do I create a Helpdesk request on the ADDA App?

The Helpdesk is your direct line to the management team for reporting any issues or concerns in your community. Here’s how to raise a ticket in just a few taps:

Step 1: Open your ADDA App. On the home page, tap Helpdesk.

Step 2: In the Helpdesk window, tap the + icon at the bottom of the screen.

Step 3: Enter the details of your issue or complaint. If needed, attach a photo or file under “Issue,” then select the appropriate Category and Subcategory.

Step 4: If it’s urgent, check the box that says “This is urgent!” so your request gets priority.

Step 5: Tap Post to submit your request.

That’s it, your ticket will be sent to the management team, and you can track the progress directly from the app. Stay connected with your neighborhood anytime, anywhere!

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